Support
Help for the website, Google Docs add-on, and Microsoft Word add-in.
Quick Links
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Google Docs Add-on Guide
Post-install steps, guest mode notes, and live room troubleshooting.
Open Guide -
Add-ins Page
Links to the official Word and Google Docs store listings.
Open Add-ins Page -
Website
Account login, groups, live rooms, writing history, and settings.
Open Website
Common Issues
- Add-on not updating: refresh the document and reopen the add-on sidebar.
- Login problems: verify your account works on the website first, then retry in the add-on.
- Live rooms look empty: start typing in the document, then use Refresh Room in the sidebar.
- Guest writing: guest mode is supported, but sessions are not saved unless you sign in.
Store Links
Google Docs store link coming soon
Microsoft AppSource